FAQ » How much bandwidth do I need for VoIP calling in TeleCMI?
How much bandwidth do I need for VoIP calling in TeleCMI?
As VoIP calling completely relies on the internet connection, the user should have access to
a good-performing broadband service to make and1 receive high-quality voice calls.
Strong bandwidth speed ensures clearer voice calls and allows participants to speak with
customers and team members without call drops, jitters, and echoes.
The bandwidth or internet speed your business need for VoIP calls depends on four factors 1. The
number of concurrent calls your team makes and receives, 2. the quality of your internet
connection, 3. codec technology, and 4. the equipment you’re using.
At TeleCMI, we use codec G.711, a high-end audio transfer protocol that works excellently
even in low bandwidth environments. To simplify it, you can make jitter-free calls as our
system consumes low bandwidth.
The average bandwidth needed to perform high-quality VoIP calls in TeleCMI’s phone system is
120 Kbps per call. If your team makes 5 concurrent calls, the bandwidth requirement is 600
Kbps.
To ensure good voice quality in busy times, subscribe to an advanced broadband plan from a
reliable internet service provider (ISP) as it helps for uninterrupted communication across
departments and between customers.