Advance features!

Engage with customer 24x7 through virtual number to increase the business growth

  • Virtual number enables easiest way of communicating to your business.
  • Greet your customers with a welcome IVR.
  • Track customer calls and analyse the call recording.
Call Analysis

Easy to analayse all the customer calls by total calls, answered calls and missed calls.

Call Recording

Monitor customer conversations to increase a better customer calling experience.

Mobile APP

Review and verify all the dashboard details instantly in your hands through our mobile application.

Sticky Agent

Route exisitng customer calls directly to a agent whom they had conversation previously.

Call Analysis

Call Analysis

Manage all the customer calls through call analaysis. Track total received calls, answered calls, missed calls and call details. Export call details in a spreadsheet for future customer reference. Maintain cusomter call history in monthly and yearly stages.

MultiLevel IVR

Configure Multi-level IVR based on your requirement. Connect all your departments in a multi-level IVR. Route your customer calls directly to the particular department based as described in the IVR options. Multi-IVR ease down the work of receving the customer call and transferring to a department.

call recording

Call Recording

Call recording means a lot for any business prototype to improve the skills and quality purpose. Listen to all the customer calls to maintain a future dependant relationship. It helps to understand the client requirement and to provide a better solution for future reference.

Notification SMS

Configure SMS notification for your communication services. Greet all your customers through a welcome SMS. Now agent can receive the customer number through SMS. Eventually customer can receive the agent number in SMS with whom they had voice conversation