June Updates: Introducing Seven New Features in TeleCMI

Hello everyone, last month, we introduced seven new updates on our dashboard, making TeleCMI a versatile and feature-rich cloud communication platform. These new enhancements help TeleCMI users get more visibility into call reports and save time on performing tedious tasks. Here is the list of updates we have rolled out recently,

Posted on July 22, 2023
by Yuvaraj Murugan

#Features

Unveiling Inbound & Outbound ‘Call Hang Up Analysis’ Feature

We at TeleCMI recently released a very useful feature called ‘Call Hang Up Analysis,’ with this, you can identify an actual reason behind call hang ups or disconnections for incoming and outgoing calls.

Posted on July 21, 2023
by Yuvaraj Murugan

#Call Hang Up Analysis

Feature Update: Introducing Text-to-Speech Audio Generator

We are happy to unveil our new feature, Text-to-Speech, for our valuable customers, saving manual work and promoting call center productivity.

Posted on July 20, 2023
by Yuvaraj Murugan

#Text-to-Speech

Leading Cloud Telephony Provider, TeleCMI, Launches Operations in the U.S.

We at TeleCMI, a leading provider of advanced cloud communication solutions, are excited to announce the offerings of cloud phone solutions to businesses in the United States.

Posted on July 17, 2023
by Yuvaraj Murugan

#USA

Product Update: TeleCMI Now Integrates with LeadSquared

TeleCMI, the leading provider of enterprise-grade cloud telephony solutions, has rolled out a new integration feature that empowers users of LeadSquared CRM to seamlessly integrate our advanced cloud telephony system.

Posted on July 10, 2023
by Yuvaraj Murugan

#Integration

Our New 4-Digit User Extension & IP Whitelisting Features

We are excited to announce major updates to our admin dashboard, making user management more effortless and efficient. As always, our goal is to provide the best possible experience for our customers, and we are confident that these updates will take us one step closer to that goal.

Posted on February 28, 2023
by Saravana Kumar

#User Extension

Introducing TeleCMI Click2Call Chrome Extension

The all new TeleCMI Click2Call extension for Google Chrome allows users to call any phone number on the web by clicking the auto-generated call button beside contact numbers.

Posted on February 27, 2023
by Yuvaraj Murugan

#Click2call

Introducing TeleCMI’s New PIOPIYJS 0.8.4 with WebRTC SDK

This new version of TeleCMI’s PIOPIYJS 0.8.4 enabled with webRTC SDK brings more possibilities and benefits for businesses that mostly depend on voice communications. Eg, food delivery, online consultation, logistics, and ecommerce businesses.

Posted on January 17, 2023
by Yuvaraj Murugan

#PIOPIY

Now TeleCMI Supports Local Call Termination for Indian Users

We have updated our business phone system with a new and cost-saving feature that supports local call termination when making and receiving international calls.

Posted on December 08, 2022
by Yuvaraj Murugan

#Call Termination

Now TeleCMI Users Can Find Business Number & Team Name Data Of An Outgoing Call

The launching of this enhanced outbound calling feature allows TeleCMI cloud phone system users to identify the ‘virtual business number’ and ‘team name’ data in the softphone app when making outbound calls.

Posted on December 05, 2022
by Yuvaraj Murugan

#Feature Update

Feature Update: Now View ‘Business Number’ & ‘Team Name’ Data For An Incoming Call

The introduction of this useful call identity feature allows TeleCMI VoIP phone system users to identify the ‘virtual business number’ and ‘team name’ on the softphone screen for an incoming call.

Posted on December 03, 2022
by Yuvaraj Murugan

#Feature Update

Now TeleCMI Users Can Make International Calls On Their Zoho Platform

TeleCMI always keeps updating its cloud communication platform with new and exciting features to offer users an easier and best communication experience. Now, we have introduced another robust feature, global calling to make international calls on your CRM. By integrating TeleCMI’s cloud telephony platform with your Zoho platform, your sales and support reps can make global calls to customers present around the world without stepping out of CRM.

Posted on December 02, 2022
by Yuvaraj Murugan

#Zoho Integration

Advanced Call Recording: Now TeleCMI Users Can Record Ongoing Calls within Live Screen

The launching of TeleCMI’s enhanced call recording feature allows users to start or pause call recording within the live caller screen (softphone) in ongoing calls. This enhancement makes managing call records hassle-free for sales and support reps and helps call center managers to monitor all agents’ recorded calls stored in the dashboard.

Posted on November 26, 2022
by Yuvaraj Murugan

#Call Recording

New & Enhanced Call Transfer Feature For Delivering 2x Faster Support

Although your business has the best IVR and business phone system, a communication platform with an underperforming call transfer feature would diminish agent productivity and damage customer experience by increasing call wait times and hurting call redirection speed.

Posted on November 19, 2022
by Yuvaraj Murugan

#Call Transfer

TeleCMI Zoho Integration

The integration of TeleCMI with Zoho CRM can help users be more effective and productive by streamlining the sales and customer services processes. Automated call logging makes lead profiles more accessible to users and can reduce the amount of time they spend on calls.

Posted on October 29, 2022
by Saravana kumar

#ZOHO

We're Excited To Announce That TeleCMI Is Now An Official Member Of NASSCOM!

The TeleCMI team is proud to announce that we are now a certified member of NASSCOM! This is a great accomplishment for our company and a testament to our dedication to providing the best possible client service and support.

Posted on October 28, 2022
by Saravana kumar

#NASSCOM

TeleCMI - ISO-Certified Cloud Communication Company

We are delighted to announce that we are now an ISO 27001: 2013 certified cloud telephony company. This certification is a testament to the quality of our service and our commitment to providing our clients with the best possible experience.