Call Whispering
TeleCMI provides call whispering feature which enables the supervisor to interact with the user directly in the same call that the user is already in conversation with the customer.
Added Values Of
Call Whispering
Call whispering in any business virtual phone gives the advantage of solving sales issue, adding support to users anytime and provides immediate interaction with the user to sort out all queries.
call whispering has the following advantages:
- Resolves customer queries
- Live user interaction
- Providing key points to the user
- Conversation with the user in same call
New Age Call Interaction
Business call through cloud telephony in the virtual business phone system, now has a value added feature to improve customer queries that the users are facing in the day to day business scenario. It comes with live supervisor interruption in customer calls which solves the huge time taken to identify an issue.
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