Business Hours
Manage incoming calls effectively by setting up flexible call routing options based on working hours and time zone. You can choose when your business can answer calls and not, based on the agent's availability.
Configuring business hours is simple and easy in TeleCMI’s virtual business phone system. You can configure it on call flow with a drag and drop method. You can also receive voicemails from customers or play a voice message to intimate unavailability.
Select time zone
Set office hours
Set office holidays
Configure call flow
Why Choose TeleCMI
By using the business hours feature in the TeleCMI phone system, you can better plan the workload for customer representatives. When it’s activated, the incoming calls are automatically saved in the call history so you can call back later. Start by entering the time zone, selecting office close and open times, and office holidays.
